Owner's Manual in PDF format
DELIVERY & INSTALLATION
Door to door delivery charges do not include inside delivery and installation and set up of equipment. Both of these services are available for an extra charge. We highly recommend the use of trained professionals to assemble all PULSE products. A thorough inspection and testing of equipment ensures that all products leave the factory in excellent condition. Although precautions have been taken to make sure that the product arrives at your facility in the same condition it leaves our factory, it is important to follow the procedure below upon receipt of delivery to help ensure your satisfaction.
DELIVERY INSPECTION
INSTALLATIONLay out equipment with ample operating space between machines. Do not crowd the exercise area.
ANCHORINGWe recommend that each piece of PULSE strength training equipment be anchored to the floor using 3/8" grade 2 bolts or better. If all legs/frames do not contact the floor surface DO NOT pull down with anchors. Shim any leg or frame not in contact with the surface with flat washers for a level installation.
NOTE: PULSE is not responsible for the actual anchoring of equipment with the
ASSEMBLYMost equipment with the exception of multi-stations will arrive assembled but occasionally delivery conditions will demand shipping with weight stacks and cables removed. Multi-stations have individual assembly instructions. WEIGHT STACK INSTALLATION
SAFETYUse extra caution when assembling and installing equipment, particularly when lifting or moving heavy objects such as weight stacks. After assembly, check all fasteners and cable connections to make sure they are properly tightened before attempting to use the equipment.
CUSTOMER SERVICE
ORDERING PARTSTo order parts contact PULSE CUSTOMER SERVICE at 204-235-0904. In order to assist our customer service representative in serving you, please have the following information ready:
The serial number and product name can be found on the serial number decal on each piece of equipment. If ordering upholstery it is important to provide the exact color either from the standard PULSE color chart or as described on the purchase invoice.
PULSE WARRANTYAll products manufactured by PULSE Fitness Systems are warranted to be free of defects in material and workmanship. PULSE offers this warranty to the original purchaser subject to the following conditions: Duration of Warranty PULSE warrants components to be free from defects in materials and workmanship for the periods listed below from the date of the original shipment:
Extent of Warranty Coverage PULSE retains the right to elect to repair or replace improperly functioning equipment free of charge during the warranty period. Replacements or repairs will not extend the warranty period. PULSE reserves the right to replace the failed component with a new or equivalent component. Replaced components become the property of PULSE. This warranty does not cover any product, component, part, or accessory, which PULSE determines to be defective due to abuse, neglect, or lack of maintenance as outlined in the INSPECTION & MAINTENANCE section. In addition the warranty will be voided if the equipment has been modified or altered in any way. If a defect or damage involves a component or part that can reasonably be replaced or serviced by the consumer/purchaser, PULSE will be responsible only for providing, at no charge, a replacement and instructions. Damage by Transport Carrier If damage is caused by the transport carrier, a damage claim must be filed directly with the carrier at the time of the delivery. Notify PULSE Customer Service at the time of delivery and PULSE will provide a replacement part or component and instructions for replacement or service but will not assume purchase or shipping costs for the replacement. Warranty Performance Procedure Contact the PULSE Customer Service department by mail or phone for instructions.
600 Mission Street Winnipeg, MB, Canada R2J 0A2 Phone: 204-235-0904 Fax: 204-231-1499
Please have the following information ready when calling:
There are no additional warranties, either expressed or implied, arising out of the sale of PULSE strength products other than those contained herein except an implied warranty of fitness for the purpose intended for a period of one year or as noted below. This warranty extends only to the repair or replacement of the product and does not provide additional coverage with respect to any incidental or consequential damages arising from the use or non-use of this product. Warranty is voided if equipment is moved from the place of original installation without approval of Pulse Fitness Systems. Shipping Cost Policy If a service requirement arises during the first year of use, which requires the return for repair or replacement of that product, it is the current policy of PULSE to pay directly or to reimburse the customer for all shipping costs connected with the repair or replacement. The customer must obtain a return authorization and shipments must be made by the method or carrier instructed by PULSE. This policy does not include the cost of air freight shipments. Return and Replacement Policy If a service requirement arises during the first year of use that requires the replacement of a defective part or component, it is the current policy of PULSE to expedite service by immediately shipping and invoicing the replacement. The invoice will be credited in full on receipt of the authorized return. Invoicing and return may be waived in some cases when handling exceeds the value of the item. Repair Policy For non-warranty repairs, a written purchase order is required to recover material, labor, and shipping costs. Repairs paid for by the customer are warranted for 90 days from the date of repair. Response Time It is the policy of PULSE to respond quickly to requests for parts or components. In stock parts will be shipped within 24 hours and out of stock components will be given priority in manufacturing.
INSPECTION & MAINTENANCE
Instruct all personnel in equipment inspection and reporting/recording. Inspect and maintain equipment at regular intervals. Special attention should be paid to cable and hardware inspection. It is recommended that a regular maintenance log be kept.
REGULAR MAINTENACE SCHEDULE
Daily Procedure Clean Upholstery Specialized vinyl cleaners or protectors are recommended. Otherwise upholstery should be wiped down with a solution of warm water and mild detergent. Do NOT use solutions containing ammonia. Weekly Procedures Inspect Cables Cables should be inspected for wear or damage and proper tension. Particular attention should be paid to inspecting the cables for damage near bends in the cable and attachment points. The following conditions may indicate a worn cable:
Inspect Hardware Nuts and bolts should be checked for looseness. Tighten as required. Inspect all cable attachments for wear or other safety concerns such as loose grips or flaking chrome plating. Replace as necessary
Weight stack guide rods and linear guides should be wiped clean over the entire length and coated with a light film of medium weight automotive engine oil.
Lubricate Leg Press Wheels Leg press machines with carriages that roll on urethane wheels should be maintained on a regular basis. After removing the carriage from the machine, remove the wheel axles using a 5/16" Allen wrench ( loosen set screw in axle shaft before attempting to remove wheel axle bolt). Wipe out old grease from the bearings and replace with a liberal amount of new wheel bearing grease. Replace wheels and axles.
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